COLORADO NEWS

Flight canceled or delayed at Denver International Airport? Airlines will now have to issue refunds

Apr 25, 2024, 3:32 PM | Updated: Apr 26, 2024, 8:36 pm

Have you paid more to take a certain flight at a specific time at Denver International Airport, only to have a delay or cancellation completely derail your schedule? Most of us have, and usually, there’s little to no compensation from the airlines.

Well, that’s changing.

Department of Transportation Secretary Pete Buttigieg had a news conference yesterday, April 24, where he announced that within six months, airlines will be required to comply with new rules, which will require cash refunds for cancellations and long delays as an “expansion of passenger rights.”

But, you won’t get $300 for a one-hour delay. Here’s how it’ll work.

Passengers will be “entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits.” This includes airlines changing your itinerary before the day of your trip.

The delays covered would be “more than three hours for domestic flights” and “more than six hours for international flights.”

This includes tickets purchased directly from airlines, travel agents and third-party sites like Expedia and Travelocity.

To be clear, you get the refund if you don’t take the later delayed or rescheduled flight. So, if your flight is canceled and they’re able to put you on a flight the next morning, if you opt to take it, that’s accepting “alternative travel.”

This is basically to save travelers from having to haggle and chase down compensation if they need to bail on a flight because of a delay or cancellation.  They have to give you a refund in cash, so no “travel vouchers,” within seven days.

The DOT is also requiring airlines to give cash refunds on luggage if your bags are lost and not delivered to you within 12 hours.

The new rules also force airlines to refund you for extra services you specifically paid for and didn’t get, like wi-fi, premium seat selections and in-flight entertainment.

A Denver International Airport spot named the best airport restaurant in America

Denver’s new apartment building with canyon running through it has unit over $15,000 per month

Colorado News

...

Shawn Patrick

The Crazy Horse Monument looks just like former Denver Bronco Peyton Manning

Let me start this article by saying I have the utmost respect for Native American culture and all of the people who are and have been behind creating the masterpiece […]

2 hours ago

(Photo by Justin Sullivan/Getty Images)...

Shawn Patrick

Blue Angels accepting nominations for an outstanding Colorado citizen to go on a ride along

The world famous Blue Angels don’t get to Colorado often, but they’ll be in our state this summer, and better yet, they’re taking someone for a ride! The Navy’s Blue […]

2 hours ago

(Photo by Catherine Powell/Getty Images)...

Shawn Patrick

WATCH – Riley Green walks through the crowd at Denver’s Red Rocks to give his mama a kiss

The ladies love them some Riley Green, but at his sold-out Red Rocks show this week he showed everyone who his main lady is… Riley recently headlined the Red Rocks […]

3 hours ago

(Photo by Helen H. Richardson/MediaNews Group/The Denver Post via Getty Images)...

Shawn Patrick

Water World & Elitch Garden’s Water Park open Memorial Day Weekend in Denver

The unofficial beginning of summer is this weekend (May 25-26), and with that the best water parks in Colorado are set to open for the season! One of America’s largest […]

3 hours ago

Van Halen...

Sheena

What Lainey Wilson has on her rider and Wynonna Judd to perform in Colorado | Music City Minute

A few artists’ riders have become legendary. Riders are basically a list of requirements that a venue needs to fulfill for an act to perform. Van Halen had one with […]

3 hours ago

Using cell phones while driving will be illegal in Colorado except under certain circumstances....

Brian Michel

Effective date and enforcement of Colorado’s new law prohibiting cellphone use while driving

Colorado Senate Bill 65 will prohibit all drivers from talking on their cell phones while driving when the law goes into effect as Governor Jared Polis has declared he will […]

12 hours ago

Flight canceled or delayed at Denver International Airport? Airlines will now have to issue refunds